Terms
Last updated November 10, 2026. These terms are between you and Besson Digital LLC, West Jordan, Utah, which makes Answerhall. By making a link or starting a plan, you agree to them.
The short version of billing.
The paid plan is $79 a month, or $790 a year, plus any sales tax.
It starts with 14 days free. We ask for a card at the start. If you don't cancel before the 14 days end, your card is charged automatically and the plan renews every month (or every year) until you cancel.
You can cancel online at any time, in a few clicks, from the "Manage billing" link in any receipt or on your link's page.
What Answerhall does
Answerhall reads public web pages and answers questions from them, with the source under each answer. It can miss or misread a page. Confirm anything important with the organization. Don't rely on it for medical, legal, financial, or safety decisions.
Preview pages
Anyone can create a page from a public website. A page marked as a preview isn't run or approved by that organization. If it's about your organization, email us and we'll fix or remove it.
Using it fairly
Don't use Answerhall to break the law, overload a website, or get around a site's rules. Only put Answerhall on a website you run or have permission to change. We may limit or remove any link that breaks these terms.
The free link
The free link costs nothing, needs no card, and answers from a site as it was on the day it was read. It lives at its own Answerhall address. It doesn't go on your website and isn't kept up to date.
The paid plan
The paid plan puts Answerhall on your own website with one line of code, re-reads your site every week, and removes the preview note. It costs $79 a month, or $790 a year if you choose yearly billing. Prices are in US dollars and don't include sales tax. Where tax applies, it is added at checkout and shown on your receipt.
Free trial
A new paid plan starts with a 14-day free trial, one per website. You give a card when the trial starts, and nothing is charged during the trial. We'll email you a reminder before the trial ends. If you don't cancel before the trial ends, your card is charged the plan price on that day, and the plan then renews as described below. If you cancel during the trial, you aren't charged at all.
Automatic renewal
Your plan renews automatically at the end of each month, or each year for yearly billing, and your card on file is charged the plan price at the start of each new period. It keeps renewing until you cancel. For yearly plans, we email you a reminder before each renewal with the date and the amount.
How to cancel
Cancel any time online: open the "Manage billing" link in any receipt or email from us, or on your link's page, and choose "Cancel plan." You can also email pbesson@bessondigital.com and we'll cancel it for you. Canceling stops all future charges. Your plan keeps working until the end of the period you've already paid for, then returns to a free link.
Refunds
If you're charged for the first time after a free trial and didn't mean to keep the plan, email us within 14 days of that charge and we'll refund it in full. If you're charged for a yearly renewal, email us within 30 days of that charge and we'll refund it in full. Otherwise, payments aren't refunded for a partly used month or year, except where the law requires it. Refunds go back to the card that was charged.
Price changes
If the price of your plan changes, we'll email you at least 30 days before the new price applies to you, and it will start at your next renewal after that notice. You can cancel before then and you won't pay the new price.
Payments that fail
If a charge fails, we'll email you and try the card again over the following days. You can update your card from the "Manage billing" link. If the payment still fails, the plan may be paused or canceled and your link returns to a free link.
Paying by invoice
Schools and other organizations can pay yearly by invoice instead of a card. Invoices are due within 30 days. Ask us by email.
Payment processing
Payments are handled by Stripe. We never see or store your full card number. Charges appear on your statement as Answerhall.
No warranty
Answerhall is provided as is. To the extent the law allows, Besson Digital LLC isn't liable for losses from using it or relying on an answer, and its total liability won't exceed what you paid in the prior 12 months.
Changes to these terms
We may update these terms. If a change affects your price or how you're billed, we'll email paying customers before it takes effect. The date at the top shows the latest version.
Questions
These terms are governed by Utah law, and disputes go to the state or federal courts in Salt Lake County, Utah. Email pbesson@bessondigital.com with any questions.